General questions

Our products always arrive with a complementary 2-year warranty. Warranty requests should be handled by the shop from the origin of purchase.

Warranty for eco-shield.

dbramante1928 warrants eco-shield products against breakage, defects in
materials and workmanship under normal use for a period of TWO (2) YEARS, as
applicable, from the date of receipt of the product by the original end-user
consumer. This warranty does not apply to normal wear and tear, damages
caused by operating the product outside of its intended use, or loss. If a
valid claim is made during the applicable period, dbramante1928, at its option,
will either (1) replace the product, or (2) exchange the product with a product
that is of equal value.

Denmark
GLS Home Delivery: 49 DKK
GLS to Parcel Shop: Free on all orders
GLS Business Delivery: Free

Sweden
Standard Home Delivery: 139 SEK - Free delivery on orders over 300 SEK

Norway
Standard Home Delivery:

Switzerland
Standard Home Delivery: €79 - Free delivery on orders over €100

UK
Standard: £10.99 - Free delivery on orders over £50

Croatia, Hungary, Ireland, Romania, Slovakia
Standard Home Delivery: €19.99 - Free on orders over €100

Austria, Belgium, Bulgaria, Czechia, Estonia, Finland, France, Germany, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Spain
Standard Home Delivery: €12.99 - Free on orders exceeding €40

More details about the individual freight charges are shown here.

Please contact us at webshop@dbramante1928.com. It's important that your email should include your full name, address, contact phone number and your receipt (web order number if placed at dbramante1928.com) plus images and a brief description of your issue. We aim to get back to you within 24 hours.

From time to time a product can be out of stock. We strive to get new supplies in approximate 2 weeks. If you have any questions regarding out of stock products please contact webshop@dbramante1928.com

You can also sign-up for notifications on the product page and receive news when a product is back in stock again.

You can change the currency from the dropdown at the upper right corner or bottom of your screen. From a phone tab on the burger menu icon and swipe to the bottom.

We accept most of the common payment options. You can pay with Dankort, VISA, VISA Electron, MasterCard, MAESTRO, MobilePay, UnionPay, Bancontact, iDEAL, Shop Pay, American Express, Apple Pay and Google Pay.

We ship to all EU countries, Norway, Switzerland and United Kingdom.

We do not ship to outmost regions and overseas territories outside Europe.

We ship orders daily placed before 14.00 CET. For UK customers we ship twice a week.

When a product has been transferred to GLS, your order will normally arrive in 2-4 normal working days. In high sales seasons like Black Friday and Christmas it might take a little longer to deliver. Read more about local delivery time on GLS website.

If you bought a wrong product you can return it within the first 14-days after receival and purchase a new from our webshop.

Shipping and handling are at your expense and your responsibility until your package reaches our warehouse.

Within the first 14-days of receival of the product you can drop by our flagship store on Pilestræde in Copenhagen and exchange or return products at no additional costs.

Return your order within 14 days after receival. Products should be returned in the same condition as received, and no seals should be removed.

Ship the package to:
dbramante1928 Aps
c/o DSV Solutions
Hedelandsvej 28A - Gate 45
2640 Hedehusene
Denmark

Shipping and handling are at your expense and your responsibility until your package reaches our warehouse.

Refunds will always be issued to the same payment option as you used at the purchase time. If your payment information has changed, please send an e-mail to webshop@dbramante1928.com together with the weborder number, SWIFT and IBAN number.

We handle refunds as quickly as possible and process returns within 48 hours after receiving the package. Depending on your card issuer or bank, process time could be between 2-30 days for the credit to appear on your bankstatement.

Unfortunately, it is not possible to buy the inner cradle beside. If the case is still under warranty, you can reach out to the store of purchase.

Sustainability

Visit our sustainability page and read all about our profile and vision.