Terms of service

These Terms & Conditions apply to the purchase of goods at.

1. OWNER OF WEBSITE

The web shop is owned by:

DBRAMANTE1928 ApS.

CBR No.: 34601704

Bygmarken 2A

3650 Ølstykke

Denmark

+45 88 71 33 80

info@dbramante1928.com

2. CONCLUSION OF AGREEMENT

When placing your order on our website, our system will automatically forward an order confirmation to your email. Once you have received the invoice, a binding agreement has been made. When we ship the item from our warehouse, you will receive an email from the courier, with further information on the expected time and date of delivery.

3. PAYMENT

dbramante1928 ApS. accepts the following means of payment:

  • MasterCard
  • Meastro
  • VISA
  • Apple Pay
  • Google Pay
  • MobilePay
  • Klarna
  • Bancontact
  • iDEAL

The amount will be withdrawn from your account upon dispatch of the item(s).

5. DELIVERY

All orders are processed and dispatched within 1–2 business days.

We offer delivery to addresses in EU and United Kingdom. Please be aware of local customs and VAT regulations outside the EU.

We reserve the right that in rare cases there may be system breakdowns at our warehouse or with couriers, which may extend the delivery time.

Denmark GLS Parcelshop 1-2 days (Mon - Sat) 39 DKK - FREE ON ORDERS ABOVE 500 DKK
  GLS Private Delivery 1-2 Business Days 49 DKK
  GLS Business Delivery 1-2 Business Days 49 DKK
  DAO Private Delivery 1-2 Business Days 49 DKK - FREE ON ORDERS ABOVE 500 DKK
  DAO Parcelshop 1-2 Business Days 49 DKK - FREE ON ORDERS ABOVE 500 DKK
Sweden GLS Parcelshop 2-4 Business Days 109 SEK - FREE ON ORDERS ABOVE 1.000 SEK
Finland GLS Standard Delivery 4-6 Business Days 15.50 EUR
Germany GLS Standard Delivery 2-3 Business Days 7.00 EUR - FREE ON ORDERS ABOVE 50 EUR
  UPS Economy 2-3 Business Days 7.00 EUR - FREE ON ORDERS ABOVE 50 EUR
Netherlands GLS Standard Delivery 2-4 Business Days 9.49 EUR
Belgium GLS Standard Delivery 3-5 Business Days 9.99 EUR - FREE ON ORDERS ABOVE 50 EUR
Bulgaria GLS Standard Delivery 5-7 Business Days 43 EUR
France GLS Standard Delivery 3-5 Business Days 14.50 EUR
Spain GLS Standard Delivery 5-7 Business Days 14.80 EUR
Ireland GLS Standard Delivery 5-7 Business Days 20.90 EUR
Austria GLS Standard Delivery 3-5 Business Days 12.50 EUR
Estonia GLS Standard Delivery 5-7 Business Days 19.30 EUR
Greece GLS Standard Delivery 6-8 Business Days 70 EUR
Italy GLS Standard Delivery 5-7 Business Days 16.90 EUR
Croatia GLS Standard Delivery 5-7 Business Days 40.20 EUR
Latvia GLS Standard Delivery 5-7 Business Days 19.20 EUR
Lithuania GLS Standard Delivery 5-6 Business Days 19.50 EUR
Luxembourg GLS Standard Delivery 3-5 Business Days 10.90 EUR
Poland GLS Standard Delivery 3-4 Business Days 14.70 EUR
Portugal GLS Standard Delivery 5-6 Business Days 18.50 EUR
Romania GLS Standard Delivery 4-5 Business Days 30 EUR
Slovakia GLS Standard Delivery 3-5 Business Days 18.50 EUR
Slovenia GLS Standard Delivery 3-5 Business Days 18.50 EUR
Czechia GLS Standard Delivery 3-5 Business Days 15.70 EUR
Hungary GLS Standard Delivery 3-5 Business Days 24 EUR
United Kingdom GLS Standard Delivery 5-7 Business Days 42 GBP
Norway GLS Standard Delivery 2-5 Business Days 570 NOK
Switzerland GLS Standard Delivery
55 EUR

GLS and DAO reserves the right to deliver to a different ParcelShop than the one selected by the customer.

Public closing days

New Year's Day (1 Jan)
Maundy Thursday
Good Friday
Easter Sunday
2nd Easter Sunday
Ascension Day
Whit Sunday
2nd day of Pentecost
1. Christmas Day
2. Christmas Day

6. RIGHT OF WITHDRAWAL

You have 14 days right of withdrawal when shopping with us.

If you have purchased several items, you have the right to withdraw part of the delivery.

The withdrawal period expires after 14 days from:

the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods or:receipt of the last item, if the order consists of several different items, delivered individually.

If the withdrawal period expires on a public holiday, a Saturday, on Constitution Day, Christmas Eve or New Year's Day, the deadline is extended to the following working day.

When returning products purchased in connection with 2-for-1, we will offset the value of the returned product against the free product.

Exceptions to the right of withdrawal

Not all types of products are covered by the right of withdrawal. The following categories of goods are not covered:

  • Gift vouchers

In addition, you lose the right of withdrawal if:

You break the seal on items. The term "under seal" includes special packaging, protecting the item and serving as a guarantee that the item has not been opened.

What to do if I want to withdraw my purchase?

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by emailing webshop@dbramante1928.com.

When notifying us, please make it clear, that you wish to exercise your right of withdrawal and specify whether you wish to return all or part of your purchase.

Return of the item and payment of return costs

When you have notified us of your wish to withdraw your purchase, send the parcel as a business parcel to:

dbramante1928
Att. Web return
Bygmarken 2A
3650 Ølstykke
Denmark

Reference number starting with L followed by 4 digits (L000000) must be clearly visible on the package. The number can be found on the sales invoice, and in the reference on the original package label.

The item must be returned as a business parcel, without undue delay and no later than 14 days after you have notified us of your wish to return the item.

You must pay the return costs yourself.

Refund of the purchase price in case of withdrawal

If you regret your entire purchase, we will reimburse the full purchase amount, including the original shipping costs from the order.

If you only return part of your purchase, we will not refund the original shipping costs.

You are responsible for the return shipping costs.

We reimburse the purchase price without undue delay and, in any case, no later than 14 days from the date we were notified of your decision to withdraw the purchase. The reimbursement is made by the same mean of payment that you used for the original transaction, unless you expressly accept another form of reimbursement. Reimbursements are always made free of charge.

However, we have the right to withhold the purchase amount until we have received the item(s), or until you have submitted documentation that the item has been sent back or delivered to us.

When returning products purchased in connection with 2-for-1, we will offset the value of the returned product against the free product.

Packaging and condition of the item upon return

When you return an item to us, you must return it in the original packaging. You are entitled to open to check or test the item, but if the packaging is missing or damaged, it is considered an impairment, which may result in us deducting an amount from the purchase price, corresponding to the impairment, when reimbursing.

As far as the item is concerned, you are only liable for a reduction of the value, if you have used the item in a way that goes beyond what is necessary in order to check the functionalities, characteristics and properties of the product.

It is your own responsibility to ensure that the item is securely wrapped when sending it back. The item is at your risk until received by us.

7. COMPLAINT

According to the Danish Sale of Goods Act, you have the right to within two years, from the time where you

received the items, to complain if the item has a defect. Consequently, you have the right to get the item

repaired or exchanged. If the reparation of the goods cannot be done within a reasonable time, you have the right to get the purchase price back or under special circumstances claim a proportionate reduction of the price.

How do I complain?

If you want to complain, please send an email to our customer service webshop@dbramante1928.com within a reasonable time. We recommend, that you complain to us as soon as possible, after you have discovered the defect. If you complain within two months after the defect has been discovered, your complaint is in due time.

If possible, send a picture of the item followed by a description of the defect.

8. REDRESS OPPORTUNITIES

If you want to complain about a purchase from our web shop, please start by emailing our customer service at webshop@dbramante1928.com.

If we fail in finding a solution together, you can file a complaint at Center for Klageløsning, Nævnenes Hus, Toldboden 2, DK - 8800 Viborg, by using this link:

https://kpo.naevneneshus.dk/Public/Home/ChooseLoginProvider?returnUrl=https://kpo.naevneneshus.dk/External

The EU ODR platform (Online Dispute Resolution) can also be used to file a complaint. This is particularly relevant if you are a consumer residing in another EU country. File your complaint here: http://ec.europa.eu/odr. When submitting a complaint, please provide our email webshop@dbramante1928.com.

Standard cancellation form

- Consumer’s name
- Consumer's address
- Date

To dbramante1928 ApS. Bygmarken 2A, 3650 Ølstykke, Denmark:
I/we hereby announce that I/we wish to exercise the right of cancellation in connection with my/our purchase agreement for the following goods / provision of the following services.